{"id":4167,"date":"2013-04-06T18:24:13","date_gmt":"2013-04-06T16:24:13","guid":{"rendered":"https:\/\/www.tbplugin.com\/?page_id=4167"},"modified":"2024-10-17T22:41:20","modified_gmt":"2024-10-17T20:41:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.tbplugin.com\/en\/faq\/","title":{"rendered":"FAQ &#8211; wordpress optimization faq"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lu8ahf37-c0cd2a3b5173b72514d8822a912abcb1\">\n.flex_column.av-lu8ahf37-c0cd2a3b5173b72514d8822a912abcb1{\npadding:10px 10px 10px 10px;\nbackground-color:#3d71a1;\n}\n<\/style>\n<div  class='flex_column av-lu8ahf37-c0cd2a3b5173b72514d8822a912abcb1 av_one_full  avia-builder-el-0  el_before_av_hr  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1bvfa31-855b6f5e158ac60c78535bfcd11a1cfd\">\n#top .av-special-heading.av-1bvfa31-855b6f5e158ac60c78535bfcd11a1cfd{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-1bvfa31-855b6f5e158ac60c78535bfcd11a1cfd .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1bvfa31-855b6f5e158ac60c78535bfcd11a1cfd .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-1bvfa31-855b6f5e158ac60c78535bfcd11a1cfd .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1bvfa31-855b6f5e158ac60c78535bfcd11a1cfd av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-1  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >FAQ<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gbod2l-88645663d4ce402e80a1f1a284021bba\">\n#top .hr.hr-invisible.av-gbod2l-88645663d4ce402e80a1f1a284021bba{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-gbod2l-88645663d4ce402e80a1f1a284021bba hr-invisible  avia-builder-el-2  el_after_av_one_full  el_before_av_toggle_container '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-geazh-9effbf9bb109d50d76145bd6a729586e\">\n\n@media only screen and (max-width: 479px){ \n#top .togglecontainer.av-geazh-9effbf9bb109d50d76145bd6a729586e .toggle_wrap .toggle_content{\nfont-size:13px;\n}\n}\n<\/style>\n<div  class='togglecontainer av-geazh-9effbf9bb109d50d76145bd6a729586e  avia-builder-el-3  el_after_av_hr  el_before_av_one_full  toggle_close_all' >\n<section class='av_toggle_section av-17an4zh-0b2b5042aaf970a0864efd17e1240402'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Installation} {Misc} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"What is this plugin for?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is this plugin for?\" data-aria_expanded=\"Click to collapse: What is this plugin for?\">What is this plugin for?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>This plugin is designed to analyze data and measure the performance of the themes and plugins installed on your WordPress sites. It allows you to generate easy-to-read statistics, tables and graphs that show which element is reducing the performance and loading speed of your site. This makes it very easy to detect which element needs to be removed or corrected to optimize your website.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-15ijea5-6083a88c2be302c32c505a2793e7753f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Installation} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"What is the difference between this and other testing tools already available on the web?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is the difference between this and other testing tools already available on the web?\" data-aria_expanded=\"Click to collapse: What is the difference between this and other testing tools already available on the web?\">What is the difference between this and other testing tools already available on the web?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Installing and using this plugin allows you to perform a more personalized analysis of your WordPress site at the PHP code level and at the level of the scripts loaded on each page, while the other measurement tools are focused on performance at the browser load level, so the measurement is not as precise at the load level of a specific page on your site.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1475aj1-295e1d1b4000a3ff7822fc169b3caef1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pricing} {Misc} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"How can I place an order?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How can I place an order?\" data-aria_expanded=\"Click to collapse: How can I place an order?\">How can I place an order?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>On the home page there is a table with the available prices according to the package you want to purchase, click on the button of the package you selected and it will automatically be added to your shopping cart. Then you can complete the order by filling in your personal information which will take you to the payment gateway, there you can enter your card information and if there are no problems the payment will be processed and you will immediately have the package you purchased.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-13fhph9-452c0cd49e5f304ddf54501aa58086ed'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pricing} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"What payment methods do you accept?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What payment methods do you accept?\" data-aria_expanded=\"Click to collapse: What payment methods do you accept?\">What payment methods do you accept?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>For now we only accept payment by credit card.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-10x690d-8e59507cc6dda0b0bd9b4ca14b8dd0c6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Installation} {Misc} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"Can I request a refund?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I request a refund?\" data-aria_expanded=\"Click to collapse: Can I request a refund?\">Can I request a refund?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Yes. You can request a refund after purchasing your package. Your license will be removed as well as your access to generating codes for your site.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-z7byel-653b370340f0e7ba4e70f428a5f83587'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pre Sales} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"What are the requirements to run the plugin?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What are the requirements to run the plugin?\" data-aria_expanded=\"Click to collapse: What are the requirements to run the plugin?\">What are the requirements to run the plugin?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>On any WordPress installation the plugin can be installed and run, it can even be run on your local sites or on production sites. The recommended versions are:<\/p>\n<ul>\n<li>WordPress &gt; 5.0<\/li>\n<li>PHP &gt; 7.0<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ygj8gt-9217532053f34c119343b1444797e3ad'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Installation} {Pre Sales} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"How to install the plugin?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How to install the plugin?\" data-aria_expanded=\"Click to collapse: How to install the plugin?\">How to install the plugin?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The steps are the same as for any other plugin:<\/p>\n<ul>\n<li>Go to the (Plugin List) Tab<\/li>\n<li>Select the &#8220;Add New&#8221; option<\/li>\n<li>Select the &#8220;Upload Plugin&#8221; option<\/li>\n<li>Drag or select the ZIP package you downloaded<\/li>\n<li>Press the &#8220;Install Now&#8221; button<\/li>\n<\/ul>\n<p>Your plugin will be automatically installed and will be available for activation in the installed plugins section.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-wkblot-6e4fb21ab4cab27194af4532f8ba8981'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pre Sales} {Pricing} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"Which package would be best for me to purchase?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Which package would be best for me to purchase?\" data-aria_expanded=\"Click to collapse: Which package would be best for me to purchase?\">Which package would be best for me to purchase?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>You should consider the size of your business or company. If it is only for personal use and you only plan to use it on less than 10 sites, you can purchase the basic package. On the other hand, if you have a large company with several sites and pages, it is better to purchase the infinite plan, since it offers you unlimited sites, so you can use the plugin on all the sites you need.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ls97g9kp-ba0c2fe7412872a6d7a9fb911ea638e4'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"How much support do I have access to?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How much support do I have access to?\" data-aria_expanded=\"Click to collapse: How much support do I have access to?\">How much support do I have access to?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Depending on the plan you purchase, you will have 1 year of support for any issues that may arise, and if you have purchased the infinite plan, you will have unlimited support.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-302ezx-b14dbcef335c253dd80badc2abd80d97'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pre Sales} \"  ><p id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed=\"200\" data-title=\"How do I renew my license?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How do I renew my license?\" data-aria_expanded=\"Click to collapse: How do I renew my license?\">How do I renew my license?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>If you purchased the basic or professional plan, you must be aware of the purchase date, as the license will expire one year later and will be automatically renewed, unless you do not want to renew it, in which case you must indicate this in your customer file.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-swa359-a8dbf506a8225a091a1161c316f67d03'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pricing} {Misc} \"  ><p id='toggle-toggle-id-11' data-fake-id='#toggle-id-11' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11' data-slide-speed=\"200\" data-title=\"Is there a refund policy?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is there a refund policy?\" data-aria_expanded=\"Click to collapse: Is there a refund policy?\">Is there a refund policy?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' aria-labelledby='toggle-toggle-id-11' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>In case you have forgotten to request the &#8220;non-renewal&#8221; of the license, we can refund the amount of the license, but bank charges will be deducted.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n<div  class='flex_column av-dkqz71-6b1e7664be83eac3f5b87dd45a3af425 av_one_full  avia-builder-el-4  el_after_av_toggle_container  avia-builder-el-last  first flex_column_div avia-link-column av-column-link  '    data-link-column-url=\"https:\/\/www.tbplugin.com\/contacto\/\"   ><a class=\"av-screen-reader-only\" href=https:\/\/www.tbplugin.com\/contacto\/ >Link to: Contacto<\/a><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cols8t-245d64895c268ec43b382faa927814d8\">\n\n@media only screen and (max-width: 479px){ \n.iconbox.av-cols8t-245d64895c268ec43b382faa927814d8 .iconbox_content_container{\nfont-size:13px;\n}\n}\n<\/style>\n<article  class='iconbox iconbox_top av-cols8t-245d64895c268ec43b382faa927814d8  avia-builder-el-5  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Need Support?\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue856' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Need Support?<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>If you have any problems or issues during installation, use or payment, please contact us immediately using the contact section of the page and explain your problem. We will respond promptly.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-4167","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tbplugin.com\/en\/wp-json\/wp\/v2\/pages\/4167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tbplugin.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tbplugin.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tbplugin.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tbplugin.com\/en\/wp-json\/wp\/v2\/comments?post=4167"}],"version-history":[{"count":0,"href":"https:\/\/www.tbplugin.com\/en\/wp-json\/wp\/v2\/pages\/4167\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tbplugin.com\/en\/wp-json\/wp\/v2\/media?parent=4167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}