CONDITIONS FOR ELECTRONIC COMMERCE

PRODUCTS AND/OR SERVICES

The characteristics of the services and/or products offered, as well as their prices and taxes, shipping costs, operation of the purchasing system (cart) and the system and methods of payment, delivery or execution methods and the validity periods of the offers, appear directly in the information about the products offered in the shop window or in the different stages of the purchasing process.

At any time, and without prior notice, the characteristics and prices of the products, the design, presentation or configuration of the Website and its contents may be changed or cancelled.

CLAIM SERVICE

In the event of a claim, you may contact our customer service department by calling 981556192, by email at info@obradoiroweb.com; or by sending an email to the postal address indicated in the legal notice of the website www.tbplugin.com.

When making a claim, you must provide us with the following information: Invoice number, date of purchase, your name and address, the subject of the claim, as well as provide us with a copy of the invoice in question and your ID or valid official document. You must also provide us with a contact telephone number, email or postal address if this is different from that reflected in the identification document provided. In the case of a company, in addition to the data of the legal representative, you must also provide the CIF and the company name and address.

RIGHT OF WITHDRAWAL, Purchase procedure.

Pursuant to Law 3/2014, of March 27, as a consumer you have the right to withdraw or renounce the purchase made during a period of fourteen (14) business days with the only direct cost resulting from the return of the product. In this case, Regina Margarita Barreiro Grela (www.tbplugin.com) will proceed to return the amount charged.

Replacement of products. In the event of replacement of products due to non-compliance with the characteristics offered, the change will be made, once the appropriate checks have been carried out, at no cost to the buyer, including shipping costs.

COOKIES, PRIVACY POLICY AND LEGAL NOTICE

  • You can view the information on cookies through the specific link enabled on the website.
  • You can view the conditions of use of the portal through the specific link enabled on the website.
  • You can access the privacy policy through the specific link enabled on the website.

RECOMMENDATIONS

For security reasons, you should use a personal computer and not one with public access.

If other people can access the computer, once the purchase has been made, proceed to delete the cookies and temporary files at the end of the purchase. Likewise, do not limit yourself to closing the page used, close the user session.

  • Use licensed software, keep the computer software updated and use a user account with limited privileges to carry out electronic commerce.
  • Use anti-virus programs, anti-spam filters, desktop anti-spyware firewalls, and occasionally use these programs online.
  • Use strong and secure passwords for e-commerce and the Internet in general.
  • Configure your browser to be as secure as possible.